Process Trainer @ Sector - 128, Noida

Job Title: Process Trainer (Success Coach)
Department Project/Client: Training
Location: Bangalore
Salary: upto 45K PM (CTC)

Job overview: 

Success Coach is responsible for ensuring On-the-job training and development of new DO/DRMs and drive the expected productivity. Also responsible for ensuring new DO/DRMs are above the benchmark on key competencies identified as per the competency scorecard. Success coach is responsible for delivering the above on a continuous basis with new sets of DO/DRMs month on month in batches of 15.

Key Responsibilities:

• Responsible for coaching and developing new DO/DRMs in 0-45 days
• Follow daily , weekly rhythm as defined along with new DO/DRMs
• Responsible for ensuring success of new DO/DRMs in terms of their targets 
• Update competency score cards of DO/DRMs and ensure they are above the benchmark competency scores
• Demonstrate conducting digital sales and customer relationship handling to new DO/DRMs
• Conduct Individual and Group Coaching sessions on daily and weekly basis
• Ensure new DO/DRMs are positively engaged and motivated to deliver expected results continuously
• Ensure quality parameters are adhered

Competencies and Specific Skills:

• Drive/result orientation
• Influencing ability
• Coaching ability (individual/group)
• Communication/presentation skills
• Customer orientation
• Analytical skills
• Technology skills 

Experience: 

• From BFSI industry, Mostly Banking and insurance 
• Total experience of 4-5 years. 
• Sales/customer handling experience min 2 years
• Experience of managing team, Training role min 2 years

Resume highlights :

• Has managed a sales team and has succeeded in achieving self/team goals consistently
• Has developed successful team members under him/her 
• Visible track record of coaching/mentoring new team members
• Leads from the front (Self-Starter)
• Has managed and coped up with failures/difficult situations

Competences displayed:

High on: Drive/result orientation, Influencing ability, Coaching ability (individual / group), Communication/presentation skills, Customer orientation

Moderate to high on: Analytical skills, Technology skills 

Inner Motivators: Career growth, Challenging assignment, Team development/team success, Incentives /recognitions

Career aspiration: Grow as Trainer/Training Manager, Leading sales team, Project Management/Program Manager

Reporting structure: Reports to Training Manager/Success Manager

Skip Level: Regional Training Manager

Level: AM/DM as per TP levels

Age: 26-35 years

Education: Min Graduate, PG preferred

Experience: Min 4-5 years of sales and Training experience with min 2 years in training or team management role

Compensation:

• Competitive salary
• Vibrant culture with regular social activities
• Fun and friendly team.

Working Days:- 06 Days
Location:- Sector - 128, Noida
Job Timing:- 10.00AM to 06.00PM
Require Head Count:- 10+