STAFFING

WE RECRUIT

• IT – This is entirely technology driven each recruiter have to upgrade themselves on timely basis as technology changes and has to understand in deep with communicating with clients and working closely with them to add value to their organization.
• ITES - It’s a mass recruitment but here communication and process is the key recruiter has to understand for which process and projects he/she is working on.
• BFSI - It is niche market if we compare with others but huge in monetary benefits, recruiter has to understand marketing and operational profile in this domain.
• Manufacturing - It is diverted into different portfolio recruiter just have to understand companies products and their ancillary industry partners.
• Hospitality - Here its all about courtesy so recruiter has to hire blue collar and white collar executives.

we are:

• Executive Search - Here its all about work to be performed.
• Middle Level Managers – Here its all about were strategies has to be executed and output is delivered.
• CEO and Management level professionals – here its all about making strategies and taking organization to next level.

PROCESS

Outsourcing, has been defined as sub-contracting of a process to a third party. The decision for outsourcing is based on a lot of deliberation on: a. process to be so outsourced and its importance for a direct control by the business b. pros & cons of the resources attached to the process.

So, The steps a business person need to take to outsource any process?

Deliberation

This is the first step for outsourcing. Any business needs to first identify the reasons for outsourcing, the pros & cons of outsourcing and then only decide in favor of it. Outsourcing needs to be seen as a part of strategic business decision and the outsourcing vendor needs to be seen as a partner in the overall growth strategy of the business.

Invitation of Proposals

Once the business decides that it wants to outsource a certain process, the next step is to sort out various vendors offering their expert services in the same category as the process belongs to. In today’s world, with the wide usage of internet, proposals may be invited from vendors outside the local area of operation of the business.

Negotiation

This step is the natural fallout of the second step. All the proposals are first compared to understand the pros and cons of each vendor. A face to face meet or a telephonic meeting may be held to clarify the requirements of the business and the vendors’ response. Based on the interaction, the number of vendors in the fray would be significantly reduced to a couple of vendors. At this stage, the business needs to do a proper due diligence of the remaining vendors and also negotiate on the prices and terms of services.

Finalization of Contract

Once the negotiation round is over, the business can take a decision about the vendor it would want to partner with. Once this decision is made, the business would then draft the legal agreement/contract that needs to be signed by the business and the selected vendor before the actual outsourcing starts. This is one of the most critical stages since the business needs to be very specific about the terms and conditions. There shall not be any ambiguity in the legal contract. It would be better if the contract specifies the jurisdiction of the contract and how any disagreement, if any can be resolved.

Transition

This is the step where the process transfer takes place. This also includes the knowledge transfer from the business to the outsourcing vendor. In this stage, the business would do good to outline the SLAs (Services Level Agreement)which would measure the work being done by the outsourcing firm.

Ongoing Service Delivery

This is the stage where the services of the outsourcing firm is availed by the business. If the agreement between the two parties talks about any fixed term, then this stage continues till the time such fixed term is not over. Else, this stage continues till the time the business does not terminate the contract of outsourcing.

Termination or Renewal

If the contract talks about any fixed term or any other condition that would trigger termination of the contract, then on the occurrence of such an incident, the contract may be terminated. In case of the term getting over, the contract may either be terminated or renewed. In case of renewal, both the parties may re-negotiate on the price terms or any other terms that need a re-look. if the contract is terminated, the next step would involve the outsourcing firm to giving back the outsourcing process and related resources to the business or to any other outsourcing firm the business has appointed.

PROFILE

Do not provide the employee to your client which you do not like to hire for yourself.

Accounting / Tax / Company Secretary / Audit

• Accounts Exec./Accountant
• Cost Accountant
• Taxation(Direct) Manager
• Taxation(Indirect) Manager
• Accounts Manager
• Financial Accountant
• ICWA
• Chartered Accountant
• Finance/Audit
• Finance Exec.
• Credit/Control Exec.
• Investor Relationship-Executive/Manager
• Credit/Control Manager
• Financial Analyst
• Audit Manager
• Forex Manager
• Treasury Manager
• Finance/Budgeting Manager
• Senior. Manager
• Head/VP/GM-Finance/Audit
• Head/VP/GM-Accounts
• Head/VP/GM-CFO/Financial Controller
• Head/VP/GM-Regulatory Affairs
• Company Secretary

Architects / Interior Design / Naval Arch.

• Architectural Services
• Architect
• Draughtsman
• Project Architect
• Naval Architect
• Landscape Architect
• Town Planner
• Interior Design
• Interior Designer

Art Director / Graphic / Web Designer

• Art Director/Sr Art Director
• Graphic Designer
• Snr. Management
• Creative Director
• National Creative Director/VP-Creative

Hotels / Restaurant Management

• Food & Beverage
• Bartender
• Commi
• Steward
• Captain
• Host/Hostess
• Butler
• Chef De Parties
• Executive Sous Chef/Chef De Cuisine
• Sous Chef
• Banquet Sales Executive/Manager
• Restaurant Manager
• F&B Manager
• General Manager
• Housekeeping
• Housekeeping Executive/Assistant
• Housekeeping Manager
• Front Office/Customer Care

Content / Editors / Journalists

• Content Development
• Content Developer
• Freelance Journalist
• Business Content Developer
• Fashion Content Developer
• Features Content Developer
• International Business Content Developer
• IT/Technical Content Developer
• Sports Content Developer
• Political Content Developer

Banking / Insurance

• Retail/Personal Banking
• Cust. Service Exec.
• Cust. Service Manager
• Collections Officer
• Collections Manager
• CRM/Phone/Internet Banking Exec.
• Sales Officer
• Credit Officer
• Branch Manager
• Regional Manager
• National Head
• Asset Operations/Documentation-Executive/Manager
• Domestic Private Banking-Executive/Manager
• Product Manager-Auto/Home Loans

Corporate Planning / Consulting / Strategy

• Corporate Planning/Consulting/Strategy
• Outside Consultant
• Sr Outside Consultant
• Corporate Planning/Strategy Manager
• Research Associate
• Business Analyst
• EA to Chairman/President/VP
• Senior Management
• Head/VP/GM-Corporate Planning/Strategy
• VP/President/Partner
• CEO/MD/Director

ITES/BPO/Operations/Customer Service/Tele-Calling

• Associate/Sr. Associate - (Non-Technical)
• Associate/Sr. Associate - (Technical)
• Team Leader - (Non-Technical)
• Team Leader - (Technical)
• Assistant Manager/Manager - (Non-Technical)
• Assistant Manager/Manager (Technical)
• Tele-Calling/Telemarketing Executive
• Back Office/Web/Transaction Processing
• Associate/Sr. Associate - (Non-Technical)
• Associate/Sr. Associate - (Technical)
• Team Leader - (Non-Technical)
• Trainer

Entrepreneur / Businessman / Outside Management Consultant

• Outside Consultant
• Director
• VP/President/Partner

Export / Import

• Documentation/Shipping
• Documentation/Shipping Executive/Manager
• Production/Merchandising/BD
• Production Exec.
• Purchase Officer
• Floor Manager
• Production Manager
• Merchandiser
• QA/QC Executive
• QA/QC Manager
• BD Manager

HR / Admin / PM / IR / Training

• HR/ Recruitment / IR
• HR Executive
• HR Manager
• Recruitment Executive
• Recruitment Manager
• Pay Roll/Compensation Manager
• Performance Management Manager
• Industrial/Labour Relations Manager
• Training Manager
• Staffing Specialist/ Manpower Planning
• HR Business Partner
• Payroll Executive

Marketing/Advertising/MR/Media Planning/PR/Corporate Communication

• Corp. Communication Executive
• Direct Mktg Executive
• Direct Marketing Manager
• Product Executive
• Product/Brand Manager
• Business Alliances Manager

Production / Service Engineering / Manufacturing / Maintenance

• Design Engineer/Manager
• Factory Head
• Engineering Manager
• Production Manager
• QA/QC Executive
• QA/QC Manager
• Product Development Executive
• Product Development Manager
• Workman/Foreman/Technician
• Service/Maintenance Engineer

Project Management / Site Engineer

• Project Manager-IT/Software
• Project Manager-Production/Manufacturing/Maintenance
• Site Engineers
• Civil Engineer-Telecom
• Civil Engineer-Municipal
• Civil Engineer-Water/Wastewater
• Civil Engineer-Land Development
• Civil Engineer-Aviation
• Civil Engineer-Highway Roadway
• Civil Engineer-Traffic
• Civil Engineer-Other
• Electrical Engineer-Telecom
• Electrical Engineer-Commercial

Sales / Business Development / Client Servicing

• Sales Executive/Officer
• Counter Sales
• Medical Representative
• Merchandiser
• Sales/BD Manager
• Sales Promotion Manager

Software Development – ALL

• Programming & Design
• Software Developer
• Team Lead/Tech Lead
• System Analyst
• Tech Architect
• Database Architect/Designer
• Project Lead
• Testing Engineer
• Product Manager
• Graphic/Web Designer