Profile:- HR Recruiter
Roles and responsibilities:
- Interface between the HR and the employee’s/ Process owners in Operations. Responsible for regular interaction with the Process Owners to understand their expectations.
- Ensure all queries, grievances and escalations across processes are resolved within committed timelines; conduct investigation in employee grievance/ disciplinary cases and take necessary disciplinary action
- Supporting operations in controlling attrition; separation trends identified and action plan devised to address key drivers of attrition
- Respond and resolve issues arising out of work or from within a team or across departments that may have a bearing on team effectiveness
- To assist in implementation initiatives for the Organization
- To facilitate clearance formalities for F&F process
- To develop and implement initiatives that bring about improvement in overall productivity, satisfaction, discipline and morale in the Ops cluster
- Taking new hire induction
- Planning and conducting Employee Engagement and CSR activities.
- Handling end to end IJP process
- Conducting Post Orientation feedback
- Early Warning System: Adherence Monthly Review
- Conducting Policy Awareness Workshop
- Support during ramp ups & ramp downs
- Tracking and close looping of performance issue/discipline issue/PIPs
- Conducting/Facilitating RNR
- Maintaining Trackers (IJP, CAP / DAP, Attrition Analysis, etc.
Eligibility:
- Minimum Graduate
- Excellent communication Skills
- Minimum 2-4 years in same role
- Preferred someone from the BPO industry.
- #6 days working
Salary:- 15K - 40K PM (CTC)
Location:- Sector - 6, Noida
Working Days:- 6 days Day Shift
Require Head Count:- 10
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