AMIY JOB PLACEMENT & CONSULTANTS

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RealMe Voice(Kannad Language) @ Udyog Vihar, Gurgaon

 Profile:- Customer Success Associate

PURPOSE OF POSITION:

Candidate will be responsible to handle the queries and complaints from Regional Language Speaking customers.

PRIMARY DUTIES AND RESPONSIBILITIES:
  • Understanding of Inbound Call Handling.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
                    Eligibility:
                    • Average English Communication.
                    • Should be Average on English understanding where is able to hold the conversation and Should be Fluent with the particular Language applying for Kannada Language
                    • Candidate should be within 20 Kms from Office Location/Even if relocated.
                    • Immediate Joiners only.
                    • Graduate/Undergraduate both will work. (Pursuing Not Allowed)


                                Salary:- upto 21K PM CTC
                                Location:- Sector-18, Udyog Vihar, Gurgaon
                                Working Days:- 6 days Day Shift (Between 09:00 AM to 09:00 PM Any 9 hour shift)
                                Require Head Count:- 10

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