Profile:- Process Trainer
Job overview:
Success Coach is responsible for ensuring On-the-job training and development of new DO/DRMs and drive the expected productivity. Also responsible for ensuring new DO/DRMs are above the benchmark on key competencies identified as per the competency scorecard. Success coach is responsible for delivering the above on a continuous basis with new sets of DO/DRMs month on month in batches of 15.
Key responsibilities:
- Responsible for coaching and developing new DO/DRMs in 0-45 days
- Follow daily , weekly rhythm as defined along with new DO/DRMs
- Responsible for ensuring success of new DO/DRMs in terms of their targets
- Update competency score cards of DO/DRMs and ensure they are above the benchmark competency scores
- Demonstrate conducting digital sales and customer relationship handling to new DO/DRMs
- Conduct Individual and Group Coaching sessions on daily and weekly basis
- Ensure new DO/DRMs are positively engaged and motivated to deliver expected results continuously
- Ensure quality parameters are adhered
Salary:- 25K to 32K CTC
Location:- Whitefield, Bangalore
Working Days:- 6 days Day Shift
Require Head Count:- 50
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