AMIY JOB PLACEMENT & CONSULTANTS

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Shoppe Customer Support Voice Process @ Mohali, Punjab

  • Process:- Shoppe - Voice
    Process Description:- Customer Support Voice Process
    Salary:- 16K - 17.5K CTC

    Job Description:

    Agent needs to handle Queries, Requests and Complaints from customers tactfully, provide Customer service at every interaction, ensuring end to end resolution by taking complete ownership for the customer in every transaction. The goal is to achieve superior customer engagement and ensure a significant improvement in customer experience.

    Qualification / Eligibility Criteria (Prerequisite):

    • Graduate/Undergraduates in any stream
    • Freshers can apply
    • Language capabilities – English (Written & Verbal)

    Location:- Mohali, Punjab
    Working Days:- 6 Days any Shifts between 8:00 AM to 8:00 PM window
    Require Head Count:- 50


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